Comparison · Updated April 2026
GridBoss vs ServiceTitan
ServiceTitan is the long-standing enterprise platform for HVAC, plumbing, and electrical, with deep configurability and a feature surface aimed at large operations. GridBoss is a flat-priced modern alternative for service teams of 1–50 users that want the same core workflows — scheduling, dispatch, estimates, invoicing, online payments, recurring service, AI phone — without per-technician fees, long-term contracts, or weeks of onboarding.
Where the products overlap
GridBoss and ServiceTitan both cover the day-to-day field service basics. The real comparison is what each product adds on top.
- Drag-and-drop scheduling and dispatch
- Customer and property management with multiple service addresses
- Estimates with options and online signature
- Branded invoices with online payments
- Recurring service / maintenance agreements
- SMS notifications
- QuickBooks integration
Side-by-side comparison
Starting price
GridBoss
$49/month flat
ServiceTitan
Custom quote (typically hundreds/tech)
Per-technician fees
GridBoss
None — flat user limits per plan
ServiceTitan
Yes — priced per tech
Contract
GridBoss
Month-to-month, cancel anytime
ServiceTitan
Annual contract typical
Payment processing
GridBoss
1.9–2.9% via Stripe
ServiceTitan
Custom; varies by tier
AI phone assistant
GridBoss
Built-in on Pro/Business
ServiceTitan
Add-on / partner
Public REST API + MCP server
GridBoss
Included on Business
ServiceTitan
Available on enterprise tiers
Onboarding time
GridBoss
Under an hour for most teams
ServiceTitan
Weeks to months
Free trial
GridBoss
14 days, no credit card
ServiceTitan
Demo by appointment
| Feature | GridBoss | ServiceTitan |
|---|---|---|
| Starting price | $49/month flat | Custom quote (typically hundreds/tech) |
| Per-technician fees | None — flat user limits per plan | Yes — priced per tech |
| Contract | Month-to-month, cancel anytime | Annual contract typical |
| Payment processing | 1.9–2.9% via Stripe | Custom; varies by tier |
| AI phone assistant | Built-in on Pro/Business | Add-on / partner |
| Public REST API + MCP server | Included on Business | Available on enterprise tiers |
| Onboarding time | Under an hour for most teams | Weeks to months |
| Free trial | 14 days, no credit card | Demo by appointment |
When to choose which
Stick with ServiceTitan if…
- • You operate at very large scale (75+ technicians) and need ServiceTitan's enterprise-grade reporting, marketing automation, and supply-chain integrations.
- • You depend on ServiceTitan-specific integrations like Pricebook Pro or branded financing partners.
- • Your franchise group mandates ServiceTitan as the corporate platform.
Switch to GridBoss if…
- • Per-tech pricing is eating your margin and you'd rather pay a flat monthly fee.
- • You want a built-in AI phone assistant and a flat-priced phone system without separate add-ons.
- • You need to be productive this week, not after a 90-day onboarding.
- • You want a public REST API and MCP server without an enterprise contract.
Migrating from ServiceTitan
GridBoss imports customers and jobs from ServiceTitan via API connection or CSV exports. The API import covers customers, locations, jobs, and invoices with encrypted credential storage. For full migrations including invoices, payments, and recurring service plans, email hello@gridboss.io and the team will help map and import the data.
FAQ
Is GridBoss cheaper than ServiceTitan?
Can I migrate my customer data from ServiceTitan?
Does GridBoss have an AI phone assistant like ServiceTitan?
What about the ServiceTitan Pricebook?
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